Owning a Google My Business Listing for your organization is vital for local SEO and driving qualified traffic/leads to your website.
Whether you want to add internal members of your business to the GMB listing, or you’re providing access to an agency to manage your listing for you, read our guide on how to add users to Google My Business in as little as 5 minutes.
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Google My Business offers several user permission levels of access, which we’ll cover below:
Owner level permissions offer the greatest authority for Google My Business. While there is only one primary owner at a time, you can add several owners that can do the following:
Managers have nearly the same level of permissions as owners on Google My Business Listings. The main difference is the inability to add or remove other users.
Site managers have the lowest level of permissions on GMB. Having said that, they can do the following:
Now that you have an idea as to which permission levels you should be providing to a user, we’ll walk through how to add users to your Google My Business listing on a desktop device.
First, you’ll want to sign into Google My Business
Next, you’ll select the location that you want to add a user to (assuming you manage several locations)
From this menu, you’ll then select the “users” tab in the left side of the screen.
After that, you’ll see a “Invite New Users” button, which you’ll select in the top right corner.
From here you’ll enter the name or email address for the new user you want to add to the listing. You’ll also select the permission level you want to provide to that user, ranging from User, Manager, or Site Manager.
After that, you’ll send the invite. Once the new user accepts the invitation, they’ll have access to the Google My Business Listing.
If you’re trying to add a user to a GMB Listing on a mobile device, you’ll follow a similar process:
First, open the GMB app on your smartphone.
Next, you’ll select the “More” option on your smartphone.
After that, you’ll select the “Manage Users” option.
Now, tap the plus sign (+) in the top right corner of the screen.
GMB will then prompt you to enter an email address for your desired user.
Select the role you want to assign to that user, ranging from owner, manager, or site manager.
Lastly, you’ll send out an invite to the user - once they accept the invite in their inbox, they’ll have immediate access to GMB.
